U.S. Open Mobile Frequently Asked Questions
- Which phones support U.S. Open Mobile?
The U.S. Open Mobile application was designed to support Windows Mobile 5 and 6, Palm and BlackBerry smartphones. All other browser-capable phones are supported by the U.S. Open WAP page.
- What is the optimal environment to use the application?
In addition to meeting the minimum phone requirements listed in the previous question, the application is designed for phones with a portrait or landscape screen dimension of 240 pixels by 320 pixels. Elements of the application are not visible on phones with dimensions smaller than 240 pixels by 320 pixels.
- Although I downloaded and installed the application, why won't it start?
The U.S. Open Mobile application depends on cell signal. If you are trying to start the application in an area with no coverage or poor coverage, the application may not start.
- Why is my battery power draining faster than usual?
The U.S. Open Mobile application is capable of operating in the background while other features on the phone are accessed. If the application is not properly exited, it will continue to communicate with local cell towers and drain battery power. Exiting the application or restarting the phone will exit the application and prevent the application from draining battery power.
- Will this application be functional after the U.S. Open?
This application will cease to function following the conclusion of the tournament.
- How does this application affect my phone data usage?
Any time the application is in use, it is making data requests for updates. Check with your phone carrier for more information about data plan rates and usage fees.
- What do I do if my phone "locks-up"?
In rare cases, the application may temporarily "lock-up" the phone. If the phone's power button cannot be used to restart the phone, remove the battery from the phone, re-insert the battery and re-start the phone. Once the phone is restarted, it should begin to function normally.
- Why has my phone stopped receiving e-mails?
In rare cases, the application prevents the phone from receiving e-mail. Remove and re-insert the battery and the phone will begin to receive missed e-mails.